Vantage Adventures My Portfolio​


Unfortunately, we are unable to locate your account with the knowledge provided to us by Consumer Affairs. Please ship us an e mail to with both your customer quantity or reservation quantity so our staff can locate your account, examine your concerns and reply accordingly. We look ahead to receiving your e mail and assisting you further.

The remainder portion is being refunded by Vantage, nevertheless the refund has not been processed and is extremely delayed. We sincerely apologize to you for this excessive delay as our offices have been inundated with requests and we’re working these within the order received as rapidly as we’re ready. We additional remorse any inconveniences these delays are inflicting you. Unfortunately, we’re nonetheless unable to provide any particular timeline relating to the refund. In the interim, we’ve flagged your reservation to email you once your refund has been processed. I call Vantage on a routine schedule to find out when and the place is our refund.

So they did not fulfill this assertion either since it was over one year and nonetheless has not been issued. Friend and I booked journey in June 2019 for April 2020 Tulips in Holland. Vantage cancelled in March and supplied credit for identical journey yr later. Did not wish to decide to that so instead of taking refund we have been persuaded by Vantage rep to look for substitute trip in 2020.

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Maria then known as us on April thirteen, 2020, speaking with Suzanne, and canceled her Future Travel Certificate, declining the provide beforehand made by Marlene. Maria then requested a refund of her funds, nevertheless she just isn’t due any refunds as per our cancellation policy said in our Terms and Conditions. It is necessary to notice that Maria chose to cancel her reservation prior to Vantage making any determinations on her initially scheduled departure. What Vantage did after her determination to cancel is irrelevant.

I select the money option based on what I heard from the Vantage Agent. I request a number cbd tulsa of time to be given the recorded transcript of my calls. I request the complete refund as stated by the Vantage Agent.

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Vantage Deluxe World Travel provides European river cruises and journey adventures in more than eighty nations throughout all seven continents. The firm offers solo and group journeys that take travelers to a variety of worldwide destinations. It additionally handles meals, itineraries and airline and lodge bookings. Discover international wonders large and small whenever you set out in your subsequent journey with Vantage Travel, the premiere in deluxe river cruises and land excursions. We further welcome the chance to work with our friends to ensure they perceive these options out there to them.

Thank you for the chance to answer this most detailed evaluation. We sincerely apologize that their experience with Vantage has not met their expectations. Our information indicate that they cancelled their reservation on April third, 2020. As per our standard Cancellation Policy situated in our Terms and Conditions, you have been assessed $300 per individual Penalty by Vantage. This amount was claimed on the Travel Protection Policy for reimbursement.